Shipping Policy
At Nukdistribution, we are committed to ensuring that your order reaches you in a timely and efficient manner. Please review our shipping policy below for details on how we handle shipping, delivery times, and associated costs.
1. Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
2. Domestic Shipping Rates and Estimates
- We offer flat-rate shipping for all domestic orders within United Kingdom
- Shipping costs are calculated and displayed at checkout.
- Estimated delivery times are 2-3 business days depending on your location.
- We offer next day delivery at a price of 4.99 unless your a subscriber, then it is free and automatically selected for next day delivery
3. International Shipping
- We offer international shipping to many countries. Shipping rates vary depending on the destination and will be calculated at checkout.
- Please note that international shipping times may vary and can take between 7-21 business days depending on the destination country.
- Import duties, taxes, and customs fees may apply to international orders and are the responsibility of the recipient.
4. Shipping Confirmation and Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the tracking number provided on our website or the courier’s website.
5. Shipping to P.O. Boxes
- We ship to P.O. Boxes within [Your Country]. However, some international destinations may not support P.O. Box delivery. Please provide a physical address if necessary.
6. Delivery Issues
- If your package is lost, damaged, or delayed, please contact our customer service team at [Your Contact Information]. We will work with the shipping carrier to resolve the issue as quickly as possible.
7. Returns and Exchanges
- If you need to return or exchange an item, please refer to our Return Policy for detailed instructions. Shipping costs for returns are the responsibility of the customer unless the return is due to a mistake on our part. We will only offer free return, if the item has been damaged by the courier or the item issued is incorrect.
8. Shipping Restrictions
- Some products may be subject to shipping restrictions due to local laws and regulations. If your order cannot be shipped to your location, we will notify you as soon as possible.
9. Free Shipping Promotions
- Occasionally, we may offer free shipping promotions. These offers are subject to terms and conditions, and details will be provided during the promotion period.
10. Contact Us
- If you have any questions or concerns regarding our shipping policy, please contact us